NATIONAL SHIPPING

United Kingdom
 Receive FREE UK delivery on orders over £121!

We use Royal Mail and email you once the package is on its way.
We cannot guarantee next day delivery due to courier dispatch and some

orders may take longer (2-3days)

INTERNATIONAL SHIPPING
Europe
£13.00 (Shipping between 3 - 5 days)


Rest of the World
£17.50 (shipping between 4 - 7 days)

 

*Please note the cost of re delivery is at customers expense.

 

 

International customers only *Important*
Please be aware that your order will have to go through customs

as a normal procedure, in some cases they may hold your item for a

number of days, Secret Curves has no control of this timescale.

Import duties, applicable Rest of the World,  Taxes and charges are not

included in the items price or shipping cost.

These charges are the buyer’s responsibility
 

 

 


 

REFUNDS AND EXCHANGES

 

Returns and exchange policy

Due to the nature of the garment, we do not except any returns on our:

•Gluteus Enhancers 

•Thong shapers

•Shapers with the crotch area

•Bras

•Gel and body wrap

•Clearance/sale items

•Free gifts

Size Exchange:

You have 7 days to notify us if you would like an exchange from the date of item receipt.

All exchangeable products must meet the following:

 

•Unworn (only tried on for size)

•Unstained (make up, fake tan, stains, marks etc)

•Unwashed

•Free of scents (perfume, tobacco smoke or laundry detergent etc)

•No animal or pet hair

•No stretch marks or permanent wrinkles

•Complete with original packaging

•In its original packaging, containing all its parts and accessories

We reserve the right to refuse any exchange if the above procedures have not been followed.

The item is your responsibility until it reaches us. For you own protection we recommend that you send
the parcel using a delivery service that insures you for the value of the goods and keep your receipt safe.

*we do not offer free returns (postage must be paid by customers). The item will remain on hold until this fee is paid.

 

Please note:

The original shipping charges are non-refundable and if your shipping fee was waived

(thanks to free shipping promotion), refunds will be made excluding shipping fee (flat rate of £4.50)

 

Faulty items:

In the event that you receive a damaged or defective item or receive the wrong item please

contact us immediately at

secretcurvesonline@hotmail.com

 

PLEASE NOTE

Latex products - Upon removing your product from the packaging for the first time, a strong latex smell or odor maybe apparent, but this soon wears off. The latex panels may also come with a white or powdery film on it, as well as glossy or oily patches, however these are not a sign of item being used, dirty or defected. These products arrive like this from the factory, in order to help protect the latex. The products may also have glue residue marks on seams or circle glue spots, this is not a quality issue. All our waist trainers are individually hand made.